Financial peace of mind starts with trust. At pelunariq.sbs, we are committed to protecting your privacy and handling your data responsibly. This policy explains how we collect, use, and safeguard your personal information in Malaysia.

Information we collect

We collect certain information to help us provide, improve, and secure our services for all users.

• Personal information you provide directly, such as your name, email, and contact details, when you reach out to us or use our services.
• Usage data, including pages visited, actions taken, and device information, collected automatically when you interact with our website.
• Cookies and similar technologies, which help us analyze website traffic and remember your preferences for future visits.
• Any information required by law or necessary to comply with regulatory obligations in Malaysia.

How we use your information

We only use your data for purposes that support your relationship with us, such as providing our services, improving your experience, and complying with legal obligations.

• To provide, maintain, and improve our services, including responding to your questions and feedback.
• To personalize your experience on our website by remembering preferences and settings.
• To analyze usage data so we can make our services more effective and user-friendly.
• To comply with legal requirements and protect the rights and safety of users and our team.

Legal basis for processing

We process your personal data only when we have a legitimate basis to do so, in line with Malaysian law and international best practices.

Our legal grounds for processing your data may include your consent, fulfilling a contract, compliance with legal obligations, and our legitimate interests to improve services and security.

How we share information

We respect your privacy and only share your data when absolutely necessary for service delivery or legal compliance.

• We may share information with service providers who support our website and services, but only to the extent needed to perform their functions.
• Data may be shared if required by law, regulation, or valid legal process, such as a court order.
• We do not sell or rent your personal information to third parties for marketing purposes under any circumstances.

Data security measures

We use a combination of technical and organizational measures to keep your data safe. This includes secure servers, encrypted communications, and limited access to personal information. Our team reviews security practices regularly to protect your privacy and maintain compliance with Malaysian laws.

Your privacy rights

Your privacy rights give you control over your personal data. We aim to make it easy for you to access, update, or manage your information whenever you need.

• You can request access to your personal data we hold and ask for corrections if anything is inaccurate.
• You may ask us to erase your personal data or restrict certain uses, subject to applicable laws and retention requirements.
• You have the right to object to specific types of processing or withdraw consent where applicable.
• You may request a copy of your data in a commonly used format, where technically possible.

How we use cookies

Cookies are used to improve your experience on our website by remembering your preferences and analyzing site traffic. You can manage your cookie choices anytime through your browser settings.

See cookie policy See cookie policy

Contact information

If you have any questions about your data, privacy, or this policy, our team is ready to help. Reach out by email, phone, or visit our office in Kuala Lumpur for clear, personal support.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in the law or our practices. Please check this page periodically for updates. Your continued use of our website means you accept any revised terms.